Welcome to Thread Ideas. By using our website and services, you agree to the following terms and conditions. If you do not agree with any of these terms, please refrain from using our website and services. For any clarifications or concerns, feel free to contact us directly.
1. Delivery Terms
For our Digitizing and Vector Art services, the delivery time is typically 3 to 7 hours for simple and average logos. For more complex designs, we will inform you of the estimated delivery time before proceeding with your order.
Regarding Custom Patches, our policy is straightforward: for orders of 200 patches or fewer, regardless of the type, we will deliver your order within 10 working days, provided the size of each patch does not exceed 6 inches in width or height. For orders exceeding 200 patches, we will provide a timeline based on your specific requirements.
2. Payment Terms
- Billing: Customers will be invoiced upon successful completion and delivery of the job. Charges will be based on the quoted price unless no quote was provided, in which case the invoice will be calculated based on stitch count, as detailed below. Special pricing or promotions may apply to bundled orders.
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Payment Methods: We accept the following payment methods:
- Visa
- MasterCard
- American Express (AMEX)
- Discover
- PayPal
- Diner's Club
- JCB
- Debit Cards
3. Website Modifications
- Content Changes: The information available on our website is subject to change at any time without prior notice. We do not guarantee that content will be updated or error-free.
4. Disclaimer
- Accuracy of Information: All content on our website, including text, graphics, links, products, and services, is provided based on information submitted by customers. While we strive for accuracy, we do not guarantee that our site will be free from errors or uninterrupted. We also cannot assure that our servers are always free of viruses. Technical issues are not the responsibility of Thread Ideas.
5. Limitation of Liability
- Order Fulfillment: While Thread Ideas endeavors to provide accurate and timely delivery of orders, the final responsibility lies with the customer. We are not liable for any consequential damages arising from delays or inaccuracies.
6. Copyright
- Intellectual Property: All content on this site, including company information, text, designs, layouts, and images, is owned by Thread Ideas or licensed to us. Unauthorized reproduction of any content is strictly prohibited.